Tachographs, tachograph chart analysis digital tachograph and drivers card analysis and drivers hours legislation.

Smart card, download key and download tool help.

Installing the driver card reader

Connect the smart card reader to your computer.
The first time, depending on which version of window you are using, a window will display New hardware found and will automatically install the drivers, simply follow the instructions onscreen.
If your computer does not install the drivers automatically read below.

Windows XP already contains drivers for the driver's card reader and so should detect the reader automatically. If you are using an older version of Windows, which requires drivers to be installed you can download them on the following link.

http://www.hidglobal.com/driverDownloads.php?techCat=19&prod_id=188

Choose operating system i.e XP Windows 7 and the download the driver as follows.

OMNIKEY 3x21 MSI Unattended Setup Files

Drivers Card

Downloading data from the driver card.

To download the DRIVER CARD data login to your account and select Driver card as the device to download from and the data will automatically start to download.
To transfer data from the Stoneridge download tool select Computer as your device to download from and you will see the download tool listed. Click on this and you will see folders which are dated in the American format. Click on the folder and you will see the files listed C.....DDD driver files to be transferred.

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Download key

Installing the Download key, Download tool installation

Connect the download key/download tool to your computer.
The first time, depending on which version of window you are using, a window will display New hardware found and will automatically install the drivers, simply follow the instructions onscreen.
If the hardware is not installed it could be that you do not have the appropriate user rights to install hardware/software onto your computer or it may be settings on your local network. Consult you IT department.
If the hardware has been installed and detected properly you will find it by going to Start> My Computer, where you should see the device listed as shown in the image below. (In this case Downloadkey drive E). If you do not see the hardware listed it has not been installed correctly.

Downloading data from the vehicle

There are two LED's on the key. LED 1 is the transfer status and LED 2 is the memory status.
Insert the key into your digital tachograph and insert your company card into the driver 1 or driver 2 slot
The LED 1 will turn orange and will start to flash
When the download is complete the LED will turn a constant green
If the LED 1 turns red an error has occurred and the process must be repeated.
If both turn LED 1 and LED 2 turn red a new download can only be started when the files have been downloaded to a computer or other storage device.
LED 2
- GREEN - Maximum 60% is used
- Orange - 60 - 90% is used
- Red - More than 90% of the storage has been used.

Transferring your data into your database from the key

To transfer the vehicle data from the Download key, remove the transparent cover to expose the smaller end of the Download key i.e. the USB 2.0 interface and insert into your PC via the USB 2.0 port.
Windows will automatically detect the tool and assign a driver letter to it.
This USB 2.0 port is usually found on the front or back of the PC.
To download the data from the "Download Key", insert it into the PC via an available USB port.
Select Download Key as the device to download from. Initially you will see two boxes with files in the top box only. Tick the boxes alongside these files and click OK. The files will be transferred. Following the initial transfer you will see previously transferred files in the bottom box and only new files in the top box.

Also visit Download key instructions & Download Key - Quick Guide. The English version is on page 56.

Storing Driver Card Information onto the Siemens Download Key

You can store the data from the drivers card onto the Siemens Download key by following the instructions below.

Switch on the ignition
Insert the driver's card into slot 1 of the digital tachograph and allow the card to be registered.
Insert the company card into slot 2 of the digital tachograph and allow the card to be registered.
Insert the download key into the tachograph and download the data onto the key.

Once you have done this you can check that the driver's card data has been stored by plugging the download key into your computer.

Go to My Computer and click on the drive containing the download key to view the files stored where you should see a file which starts with C and ends with DD, which should contain the drivers information from his card.

Download Error Code 12

Q. When a client tries to download data from a Siemens tachograph, using the download key, the download commences but after a short time the following message comes up:

'Download Error Code 12 '

Do you know what this means and how to rectify it.

R. This is a power interrupt code.

When the download key is inserted into the tachograph it requires power which it takes from the tachograph itself.

The tachograph detects this and shows error code 12.

All you need to do is ignore and wait until both lights go green on download key.

This can take 30 minutes or more.

Stoneridge download tool

Use the instructions with the Download tool to transfer data from the vehicle or drivers card into the download tool.
Connect the download tool to your computer. It will automatically be detected and assigned a drive letter.
Login to your account and select 'Computer' as your source for transferring downloaded files.
You will then see the various drives listed on the left hand side. Find the download tool and select this as the source. The files stored in the tool should then be listed either:

As you click on the download tool.

In a folder marked 'download'

5. Select and open the folder containing the data that you want to transfer and the files will