These terms may change at any time and it is the responsibility of every user of the site or any service to visit check these terms regularly.

By using the Online Chart Analysis Service you agree to abide by the Farnsworth Consultancy Ltd and  Continental Terms &Conditions

The following section regarding Subscription Fees and the purchase of SB's contained in the Continental Terms & Conditions, does not apply to Farnsworth Analysis, which is based on a pay per analogue chart, digital chart, driver and vehicle downloads as outlined below.

* SUBSCRIPTION FEES

Use of the service requires the purchase of SB's and Continental Automotive Trading UK Ltd. will notify you by E-mail when you need to purchase more SB's. Please note the following points:

• If more charts are added than the purchased SB's would allow, then you may be asked to buy extra units to make up the shortfall;
• Deleting old charts or drivers will not reclaim storage or increase the number of charts that may be entered.

Continental Automotive Trading UK Ltd. will have no obligations under this Agreement if the customers account is not in credit.*

Client Updates

It is your responsibility to visit this page, which is accessed via the link client updates on the Home Page, to avail yourself of any changes to the legislation, service or charges.

Acceptance Of Terms Through Use

By using our site and services you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). If you do not agree to these Terms of Use please do not use this site. We reserve the right, at our discretion, to update or revise these Terms of Use. Please check the Terms periodically for changes. Your continued use of this site following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Proprietary Rights

You acknowledge and agree that all content and materials available on this site are protected by copyrights or other proprietary rights and laws. Except as expressly authorised by The Farnsworth Consultancy Ltd., you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. 

Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from The Farnsworth Consultancy Ltd. is prohibited. 

In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited. As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of The Farnsworth Consultancy Ltd.

One months trial

The one months trial will start:

• From the date that we install the software.

• Self Installation - From the date of the email informing you of your login details.

• Free trial applies to digital driver card and vehicle downloads and analogue chart self analysis.  It does not apply to postal bureau analysis.  We will analyse 20 charts by postal analysis as part of the one months free trial.

If we are not informed to the contrary, the one months trial will convert to The Farnsworth Consultancy tachograph analysis service, after the passage of one month.

Installation problems

Because of the numbers of different security and firewall settings, video cards and general windows settings it may not be able to solve download problems without help.

Whilst we will make every effort to solve these problems, ultimately the client may need to seek the advice of their inside I.T. Department or the suppliers of the computer or software or the The Farnsworth Consultancy Ltd on 01785 85099.

The software requires Active X controls to de downloaded onto clients computers.

Whilst the installation of TIS-Web software and Active X controls is perfectly safe, before making any changes to your computer settings ensure that you seek advice on your authority to make these changes.  The Farnsworth Consultancy Ltd cannot be held responsible for unauthorised changes made to clients computers and any subsequent failures of computers and computer software installations.

Telephone Help

We have one of the most comprehensive help sections on the Internet and the vast majority of answers to clients questions can be found there, without the need for a telephone call.

After visiting our help section, without success telephone us for help.

Logging On

Log-on to the service via the client login button on our home page www.tachochart.com .   Please visit our news page for updates and information

*NOTE*

If you do not login via tachochart.com you will be unaware of changes or updates.  We waste hours of our time because clients did not login via this route, therefore not seeing our updates.

Forgotten Passwords

It is the responsibility of the client to inform us of any change of password.  We are finding that clients change their password and then forget what they have changed it to.

Where we are required to have the password reset in these circumstances a charge will be imposed.

Data Storage

Data obtained from analogue charts, digital driver cards and vehicle units will be stored for your access for 13 months.

Fees

• Self Analysis Analogue  £0.14 per chart.

• Self Analysis Digital 19 pence per chart.

• Vehicle and driver card downloads from £0.30* per download. (This is per download per vehicle or driver not per week)

• Postal Analysis 38 pence per chart analogue analysis

* May be subject to offers and discounts.

Analysis

• No charges will be imposed for data transferred into accounts during the agreed trial period.  At the end of this period, unless otherwise informed by the client, the analysis service will continue and fees charged as outlined above.

• You will be required to pay the fees as outlined above from the date of the first chart ( analogue & digital), that you analyse or digital data that you download, following your trial period and will continue until you give one months notice that you wish to unsubscribe.

• We require that clients submit the worksheet form following the set up of their account so that we may provide accurate advice on the data transferred into their account(s).

• Termination requires one month's notice by either party.  If you terminate the service and do not analyse any charts during the month's notice, after notifying The Farnsworth Consultancy Ltd, you will still be required to pay the current rate per driver for that month. 

• Failure to make payment for the use of the service in accordance with our terms of payment as displayed on our invoice may render your subscription invalid and The Farnsworth Consultancy reserves the right to withdraw or suspend access to this service at any time, with written notice.

• Fees may be increased at any time at the discretion of The Farnsworth Consultancy Ltd, on notification to the existing users. (To be published in client updates, at least one month prior to the increase.)

• Any change of password must be notified to The Farnsworth Consultancy Ltd. IF YOU CHANGE YOUR PASSWORD AND DO NOT INFORM US THERE WILL BE A CHARGE OF £10+VAT TO RESET IT IF YOU FORGET YOUR NEW PASSWORD.

• If you cease to use the service all access, by you or your representative, to your data, will be denied.  IT WILL BE YOUR RESPONSIBILITY TO PREPARE AND STORE HARD COPIES OF YOUR ANALYSIS, PRIOR TO TERMINATION OF THE SERVICE.

• It is the responsibility of the client to maintain their account, by removing old drivers and vehicles and adding new ones.

• You or anyone with your permission has total access your account at any time from any location, using the login details provided. 

• Staff or nominees of The Farnsworth Consultancy have total access at all times.

 Tachograph Data Management Service

• It shall be the responsibility of the client to inform The Farnsworth Consultancy Ltd  of all of their digital vehicles and drivers.

• The client is responsible for informing The Farnsworth Consultancy Ltd of changes to their digital drivers & vehicles.

• Any data not checked as a result of none compliance with the above will not be the responsibility of The Farnsworth Consultancy Ltd

Contravention of these terms of use.

• Contravention of any of the above restrictions will render the service void and The Farnsworth Consultancy Ltd reserves the right to withdraw its services.

• The data remains the sole property of The Farnsworth Consultancy Ltd who reserve the right to withdraw access if these terms are breached, or payment is not made in accordance with our terms of trading.

• Where analysis has not been paid for The Farnsworth Consultancy reserve the right to disclose this data to any Organisation to assist in the payment of outstanding debts or to substantiate any complaint submitted to any such organisation(s).

• If you cease to use any of the Online Chart Analysis Services all access to your data, by you or your representative, will be denied.  In these circumstances it is your responsibility to download hard copies of any reports which you may be required to keep by law.

ANALYSIS PROCEDURES

If these procedures are not adopted then reports will not be accurate and The Farnsworth Consultancy will not be held responsible for prosecutions arising out of incorrect recording of drivers working times.

Working Time Directive

The RTD came into force on the 4th of April 2005 and it is the responsibility of each company to ensure that their drivers understand and comply with these regulations.  Details can be found on our home page or by contacting us by telephone.

There are certain steps you may take now, such as having all of your charts analysed and the correct use of the mode switch.

If you are using the software to store and calculate your working time records you should print off RTD and Driver Activity Protocol reports which should be stored for 2 years after your period (i.e if you are using a 26 week period reports should be stored for 30 months, 17 weeks for 28 months.)

Driver planner - Working Time Directive (Keeping of records)

The following is an extract regarding the keeping of records under the working time directive for mobile workers in the road transport sector (2002/15/EC)

 Information and record keeping

7.1 Employers must keep records for 2 years after the period covered. These records must include the weekly working time and time spent working at night (if applicable) for mobile workers who are subject to the directive. Details of any workforce or collective agreements also need to be kept.

You are required to use the driver planner together with the steps highlighted below which will enable you to comply with the first part of this regulation.

Using the tachograph as the method of recording working time.

The use of Crossed Hammers

From the 1st of May 2006, with the introduction of  Regulation (EC) No 561/2006 of the European Parliament and of the Council of 15 March, crossed hammers must now be used to record periods of work.  The box can only be used to record periods of availability. Details

All working time must be recorded

Definitions

For the purposes of this Directive, Under Article 3 working time is defined as:

(a) ‘working time’ shall mean:

In the case of mobile workers: the time from the beginning to the end of work, during which the mobile worker is at his workstation, at the disposal of the employer and exercising his functions or activities,

See also information sheet 23 for a full breakdown of ' work' ,and ' availability '.

Therefore, in order for us to perform accurate analysis, where a driver commences, or finishes work before or after recordings on his tachograph chart he should record his start and finish times by drawing a line on the front of the chart indicating his start time EDR - (End of daily rest) and finish time SDR - (Start of daily rest).  He is not required to write the start and finish times on the chart.  

EWR and SWR should be used where the weekly rest is ended or started.

VOSA guidance.

In their booklet Drivers Hours and Tachograph Rules for Goods Vehicles in the UK and Europe, under the heading How are daily rest periods recorded.  The following advice is given.

' When a chart cannot be left in the vehicles tachograph to record a daily rest period, drivers should make manual entries, for example EDR 18.30, end SDR 06.30.'

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Article 15 Council regulation (EEC) No 3821/85 states:

• Drivers shall not use dirty or damaged record sheets.  

Contrary to common belief, by drawing lines on the front of a chart you are not committing this, or any other offence, as long as you do not draw over any of the traces.  These lines should be drawn before or after the recordings on the chart, to cover such things as checking the vehicle and completing paperwork at the end of a shift etc.

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The time between these lines and the duties recorded by the tachograph will be read as 'crossed hammers'.  If these lines are not drawn in the total duty shown on the analysis will not represent the total of the time from the beginning to the end of work in relation to the 48 hour weekly 'working time'.  

If this simple procedure is followed drivers and supervisors will not only save time, they will not have to refer to clocking on cards, or any other records to see whether or not they are exceeding their weekly working time.

Incorrect use of mode switch

Analogue charts

True analysis will be based on the correct use of the mode switch by the driver.  In order to ensure as accurate as possible the recording of his duties, the driver should set his mode to 'crossed hammers' before setting off.  This will automatically record ' driving ' when the vehicle is moving and ' working time ' when the vehicle stops.  He will only need to alter his mode to record ' rest ', or ' periods of availability '.  If you need to discuss this please contact us.

Incorrect use of the mode will produce incorrect times for the 48 hour weekly working time and therefore the accuracy of the analysis.  We will not be held responsible for drivers who exceed their weekly working time, who have not followed the above procedures.

Digital tachographs

True analysis will be based on the correct use of the mode switch by the driver.  If drivers do not use the mode correctly reports prepared using the data will be inaccurate.

We will, as part of the service examine this data and where possible change the data and correct infringements.

Where written records are the preferred method of recording working time.

Paper records as an accurate method of recording working time are now obsolete The software should be used to input data required for the accurate reporting of working time.

You or your staff should input this information. 

or

You may choose for us to do this on your behalf.  Please see:

Digital management service

Any WTD reports prepared will be based on the duties and times fed in from the tachograph. 

Fleet updates

It is the responsibility of every client to keep us informed of changes to their fleets and vehicle weights.  We will not be held responsible for incorrect analysis relating to vehicles where we have not been informed of their weights.